Customer Support info @ bacoga.shop

Privacy Policy

Effective Date: 10.01.2025

Introduction

Welcome to www.bacoga.shop (the “Website”). At www.bacoga.shop, we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website.

Information We Collect

1. Personal Information Provided by You

  • Contact & Direct Inquiries: When using our contact form or emailing us, we collect your name, email address, phone number, and any details provided in your message.
  • Account Registration (if applicable): If you create an account on our Website, we collect your name, email address, physical address, phone number, and company/tax details (if applicable).

2. Automatically Collected Information

  • Analytics Data: We use web analytics tools (such as Google Analytics, Google Tag Manager, Google Ads, Facebook Pixel, Bing Webmaster Tools, and Google Search Console) to collect standard log information about visitor interactions with our Website, including page views, duration of visits, and traffic sources.
  • Cookies: Our Website utilizes cookies to support basic site functionality (such as session handling via OpenCart) and analytics performance.

3. Payment & Order Information

We do not process, collect, or accept any payment or order information. The checkout and payment modules on this Website are disabled. Users cannot place, complete, or finalize orders, nor execute any financial transactions on this Website.

How We Use Your Information

The information we collect is used strictly for the following purposes:

  • To respond to your direct messages and support inquiries.
  • To maintain basic website functionality and user account settings.
  • To analyze website usage and improve user experience.
  • To comply with applicable legal obligations.

Third-Party Sharing

We do not sell, rent, or trade your personal data. Data is shared only under these limited circumstances:

  • Service Providers: Analytics and tracking tools (e.g., Google, Meta) for measuring website usage.
  • Legal Compliance: When required by law or to protect our legal rights.

Cookies and Tracking

Cookies are small text files stored on your device when visiting www.bacoga.shop:

  • Essential & Session Cookies: Required for account logins and core site navigation (via OpenCart).
  • Analytics & Performance Cookies: Used to understand site usage and optimize site performance.

You can manage or disable cookies at any time through your browser settings.

Data Retention

  • Inquiry Data: Retained for as long as necessary to answer your inquiry or satisfy legal requirements.
  • Account Data: Stored for as long as your registered account remains active.
  • Analytics Data: Anonymized and stored for statistical reporting.

Data Security

www.bacoga.shop implements technical and organizational measures (including SSL encryption) to protect your personal data against unauthorized access, loss, or misuse.

Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

  • Request access to your personal data.
  • Request the correction or deletion of your personal data.
  • Object to or restrict the processing of your data.
  • Lodge a complaint with a data protection authority.

Contact Information

For any questions regarding this Privacy Policy, please contact us at:

Email: [email protected]

Policy Updates

This Privacy Policy may be updated periodically. Any updates will be posted on this page with a revised effective date.